The development of digital technologies has led to the emergence of new forms of interaction between legal entities, which has necessitated a rethinking of traditional legal categories. This article explores one of the elements of digitalization: the implementation of electronic document management in the activities of insurance companies that provide insurance services. However, the introduction of electronic document management in the insurance sector requires clear legal regulation that takes into account the specific features of the industry, as well as the requirements for data security and the protection of personal information.