Annotation

The article examines the theoretical and practical aspects of administrative discretion as a key instrument of public administration. The author analyzes its role in conditions of instability and changing circumstances, emphasizing the need to balance managerial flexibility with the protection of citizens' rights. Special attention is given to problems arising from the lack of clear legislative frameworks, subjective interpretation of norms, and the risks of abuse, which undermine trust in administrative procedures. The author proposes ways to optimize administrative discretion, including legislative definition of its limits, enhanced judicial oversight, increased transparency in decision-making, and the adaptation of ethical codes for civil servants. The importance of humanizing governance and addressing individual citizen needs is highlighted, achievable through the implementation of public oversight mechanisms and evaluation criteria such as a civil priority index.